Effective Date: 22 January 2026

This Privacy Policy explains how Chinatsu Ki LLC (“Company,” “we,” “us,” “our”) collects, uses, discloses, stores, and protects personal information when you visit our website, purchase our products, or use our services (collectively, the “Services”). By using the Services, you agree to the practices described in this Privacy Policy.

1. Who We Are (Data Controller)

For purposes of applicable data protection laws, the entity responsible for your personal information is:

Chinatsu Ki LLC

Mailing Address: P O Box 1343, Hillsborough, NC 27278, United States

Email: clientservice@chinatsuki.com

2. Information We Collect

We may collect the following categories of personal information.

2.1 Information You Provide to Us

• Full name

• Email address

• Billing address (including postal code)

• Account/login information (as applicable)

• Purchase history, subscription status, and customer support communications

• Any other information you voluntarily provide through forms, questionnaires, or direct communications

2.2 Payment Information

• Payments are processed by third-party payment processors (e.g., Stripe).

• We do not store full credit card numbers on our servers. Payment processors handle payment card information in accordance with their security standards and policies.

• We may receive and store limited payment-related details such as transaction identifiers, payment status, and subscription status for recordkeeping and service delivery.

2.3 Information Collected Automatically

When you access the Services, certain data may be collected automatically, such as:

• Device and browser information

• IP address and general/approximate location

• Usage data (e.g., pages viewed, clicks, time spent, referring URLs)

• Cookies and similar technologies (see Section 9)

3. Lawful Bases for Processing (Where Applicable)

Where required by law (e.g., GDPR/UK GDPR), we process personal information under one or more of these lawful bases:

• Contract: to provide the Services you purchased or requested

• Consent: when you choose to provide information or where consent is required

• Legal obligation: to comply with laws, regulations, and lawful requests

• Legitimate interests: to operate, secure, and improve the Services, provided those interests do not override your rights

4. How We Use Your Information

We use personal information to:

• Process payments and deliver products/services

• Create and manage accounts, subscriptions, and access rights

• Provide customer support and respond to requests

• Send essential communications (receipts, access instructions, service notices, policy updates)

• Maintain security, prevent fraud or misuse, and enforce our terms

• Comply with legal and regulatory obligations

We do not sell or rent your personal information, and we do not share personal information for third-party advertising purposes.

5. AI-Powered or Automated Features

Some Services may involve AI-powered or automated systems provided by third-party platforms. Information submitted through those features may be processed to deliver the requested functionality.

Unless explicitly stated within a specific product/service description:

• We do not use your AI inputs/outputs to target third-party advertising to you.

• Handling of AI inputs may be governed by the relevant third-party provider’s policies (see Section 6).

6. Third-Party Services (Processors and Platforms)

We use trusted third-party providers to operate and deliver the Services, including:

• Stripe (payment processing)

• systeme.io (website hosting, checkout pages, course/membership delivery, email delivery automation, and related infrastructure)

These providers process personal information on our behalf to provide their services and are expected to protect personal information consistent with applicable laws and their contractual obligations.

Your use of third-party services integrated into the Services may also be governed by their own terms and privacy policies.

7. How We Share Information

We may share personal information only as necessary:

• With service providers (e.g., payment processing, hosting, course delivery, email delivery, and customer support tools)

• For legal reasons (e.g., compliance with laws, court orders, lawful requests, or to protect rights, safety, and security)

• Business transfers (if we undergo a merger, acquisition, restructuring, or sale of assets; in such cases we will take reasonable steps to ensure continued protection of your data)

8. Data Retention

We retain personal information only as long as reasonably necessary to:

• Provide the Services

• Maintain business records and account history

• Comply with legal, tax, and regulatory obligations

• Resolve disputes and enforce agreements

Retention periods vary depending on the type of data and applicable legal requirements. Where feasible, we delete or anonymize personal information when it is no longer needed.

9. Cookies and Similar Technologies

We (and service providers such as systeme.io) may use cookies, pixels, and similar technologies to:

• Enable core site functionality (e.g., login, checkout, session management)

• Remember preferences

• Understand usage and improve performance and reliability

You can control cookies through your browser settings. Disabling certain cookies may affect site functionality.

10. Data Security

We implement reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

11. Data Breach Notification

If a data breach affects personal information under our control, we will take appropriate steps to contain and assess the incident and notify affected users and relevant authorities as required by applicable law.

12. Your Rights

Depending on your jurisdiction, you may have rights such as:

• Access your personal information

• Correct inaccurate information

• Request deletion

• Restrict or object to certain processing

• Withdraw consent (where processing is based on consent)

• Request data portability (where applicable)

To exercise these rights, email clientservice@chinatsuki.com. We may need to verify your identity before fulfilling certain requests.

13. International Data Transfers

If you access the Services from outside the United States, your information may be transferred to and processed in countries where we or our service providers operate. Where required, we take steps designed to implement appropriate safeguards for cross-border transfers consistent with applicable law.

14. Children’s Privacy

The Services are not intended for children, and our paid services are intended for users 18+. We do not knowingly collect personal information from children under 13 (or under the age of digital consent in your jurisdiction). If you believe a child has provided us personal information, contact us and we will take appropriate steps.

15. Policy Updates

We may update this Privacy Policy from time to time. Changes become effective when posted with a new “Effective Date.” Continued use of the Services after changes become effective constitutes acceptance of the revised Privacy Policy.

16. Contact

If you have questions, concerns, or requests about this Privacy Policy or your personal data, contact:

Chinatsu Ki LLC

Email: clientservice@chinatsuki.com

Mailing Address: P O Box 1343, Hillsborough, NC 27278, United States